Wow your customers with the ultimate one-stop exchange and return experience
How it works
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2
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Branded UX
Best-in-class UX branded the way you want it
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3
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Exchanges
Around 70% of all returns are made due to size. Increase customer satisfaction and recapture revenue through 1-click exchanges
How it works
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Store Credits
Offer bonus store credits to retain lapsing customers and drive loyalty
How it works
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5
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Data (return reasons)
In-depth data gathering, allowing you to make the right decisions to decrease return rates and increase profitability
How it works
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6
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Shipping Selector
Smart shipping. Dynamic rules based on price, stock levels, customer experience, and more
How it works
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7
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Label-free Checkout
Stop printing labels in the WH. And don’t let your customers rage over printers not working. Droppa offers a label-free shipping experience.
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Commercial boost
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Footprint reduction
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A one-stop-return
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How it works
We have seamless integrations with your preferred shipping providers, with built in smartness in the return check-out to optimize for cost, product type, speed of return, sustainable options etc. We offer a hassle free experience with label-free options and you can use our pre-negotiated rates or your own depending on what suits you best.
“Our return cases in CS dropped with 60%.”
Emelie Hjulström
Head of Customer Service at Babyland.se
“We decreased the cost of returns handling with 50%.”
Theodor Berg
Head of Operations at Widforss 1729
"Droppa has been a great partner to Stor & Liten in improving our return process!"
Josefine Lindström
Head of Customer Service at Stor & Liten
If you’re also into reducing footprint, costs and getting returns made easier
