Wow your customers with the ultimate one-stop exchange and return experience
How it works
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2
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Branded UX
Best-in-class UX branded the way you want it
How it works
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3
– 07
Exchanges
Around 70% of all returns are made due to size. Increase customer satisfaction and recapture revenue through 1-click exchanges
How it works
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4
– 07
Store Credits
Offer bonus store credits to retain lapsing customers and drive loyalty
How it works
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5
– 07
Data (return reasons)
In-depth data gathering, allowing you to make the right decisions to decrease return rates and increase profitability
How it works
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6
– 07
Shipping Selector
Smart shipping. Dynamic rules based on price, stock levels, customer experience, and more
How it works
0
7
– 07
Label-free Checkout
Stop printing labels in the WH. And don’t let your customers rage over printers not working. Droppa offers a label-free shipping experience.
YOU ARE IN GREAT COMPANY
Still wondering what to expect from Droppa? No worries - you are in great company. Get inspired and learn what other brands experience when using the return portal.
Babyland reduced cost of return management by 65%
Babyland used to spend endless hours managing returns. After implementing Droppa they experienced 2x faster refunds to customers and cut management costs by 65%.
ADOORE needed a data-first return solution to battle high return rates. With help from Droppa they have boosted annual turnover through data insights and transforming returns to exchanges.
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Footprint reduction
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A one-stop-return
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How it works
We have seamless integrations with your preferred shipping providers, with built in smartness in the return check-out to optimize for cost, product type, speed of return, sustainable options etc. We offer a hassle free experience with label-free options and you can use our pre-negotiated rates or your own depending on what suits you best.
“Our return cases in CS dropped with 60%.”
Emelie Hjulström
Head of Customer Service at Babyland.se
“We decreased the cost of returns handling with 50%.”
Theodor Berg
Head of Operations at Widforss 1729
"Droppa has been a great partner to Stor & Liten in improving our return process!"
Josefine Lindström
Head of Customer Service at Stor & Liten
If you’re also into reducing footprint, costs and getting returns made easier
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