“We decreased the cost of returns with 50%”
Theodor Berg, Head of Operations at Widforss
Droppa's platform enables hassle free returns at a low cost, while minimizing CO2 emissions
Droppa is redefining circular shipping by building an asset light and scalable drop-off network, powered by great tech and customer experience.
Happy customers. Happy CFO. Happy planet.
Droppa’s mission is to make the planet, your CFO, and your customer happier.
Honestly, we’d settle for the planet, but cost savings and customer satisfaction never hurt anyone, right?
+ User friendly registration of returns, exchanges and claims on your web
+ Access to all data and KPIs for better decision making
+ Heavily reduced work load in Customer Service
+ Own network of DropSpots with in person returns
+ We aggregate returns from multiple merchants in re-usable boxes
+ Box and label-free
+ Faster payout to the customer
+ We can take care of your returns, if you want you can receive them shelf ready
+ “Always on”, never de-focusing on other activites
+ Re-routing to a new happy customer
+ Quicker refunds
+ No shipping label or packaging material
+ Customer friendly flow
+ Full customer transparency
+ Lower shipping costs through bulk transportation
+ Less work load in CS through automatization
+ Lower WH costs through efficient handling
+ Faster time to shelf through dedicated returns focus
+ Bulk transportation gives lower CO2 emissions immediately
+ We use existing routes and/or fossil-free partners
+ We make your returns sellable instead of discarding them
+ We decrease the use of packaging material, send less air and our containers are re-used
+ Return volume/month: 0-1000
+ Return volume/month: 1000-3000
+ Return volume/month: 3000+
