Wow your customers with an aggregated digital return & exchange experience, allowing them to manage multiple returns in the same interface at the same time.
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Packaging made easy
Remove the hassle of using different bags, boxes, registration forms, and shipping labels. Let your customers feel the ease of putting everything in the same parcel.
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One shipment simplicity
Why ship multiple parcels when you can ship one? Allow your customers to send all their returns with the courier of their choice. We are pretty sure the environment won't complain if we reduce CO2 emissions. Did we mention your return shipping cost will be up to 50% lower?
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Tracking and notifications
Inform your customers automatically and proactively through email and SMS, and decrease customer support cases by up to 50%.
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Solid reverse logistics
We will take care of your return products and make sure that they arrive at your warehouse or shop. You will improve your customer experience, reduce your CO2 emissions and save money.
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Commercial boost
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Footprint reduction
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A one-stop-return
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How it works
We have seamless integrations with your preferred shipping providers, with built in smartness in the return check-out to optimize for cost, product type, speed of return, sustainable options etc. We offer a hassle free experience with label-free options and you can use our pre-negotiated rates or your own depending on what suits you best.
“Our return cases in CS dropped with 60%.”
Emelie Hjulström
Head of Customer Service at Babyland.se
“We decreased the cost of returns handling with 50%.”
Theodor Berg
Head of Operations at Widforss 1729
"Droppa has been a great partner to Stor & Liten in improving our return process!"
Josefine Lindström
Head of Customer Service at Stor & Liten
If you’re also into reducing footprint, costs and getting returns made easier
