About us

Droppa was founded in 2020 by a closely-knit team of e-commerce and tech veterans. We are on a mission to improve customer experiences connected to returns and exchanges fundamentally – and at the same time reduce environmental impact and increase profitability for e-commerce merchants.

5k+

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100+

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300%

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10x

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From frustration

Droppa grew out of the frustration of managing returns as an e-commerce merchant. Frustration rooted in everything from customer registrations to customer service contacts and warehouse management. We knew we could make returns better.

To best-in-class experience

Today we offer a unique one-stop multi-returns software solution with best-in-class customer experience, data capabilities, clear call-to-actions, and features driving loyalty and revenue.

TEAM DROPPA

Anna Anderson

CEO
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