WE LIBERATE SHOPPING FROM BAD RETURNS

Droppa is a multi-return platform setting a new standard in e-commerce logistics. That means less emission, less cost, and less hassle for the world of fashion brands and consumers.

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What you get
with Droppa

Expect a positive impact on margins, customers, and climate. This platform is aimed at the heart of a healthy and sustainable business.

Commercial boost

Droppa is built to decrease returns, costs, and resale time and improve CX, CLV, and overall margins. Our people, logistics model, and analytics are so much more than admin. They have business brains.

Footprint reduction

We know consumers want it all. But we also know they are getting conscious about climate impact. We offer an option that makes sense, an aggregated return, instead of logistic nonsense and wasted mileage.

A one-stop-return

With the new multi-return standard, we aggregate multiple returns into one sign-in, one registration, one parcel, one shipping provider, and one fast refund. Easy as a drop for customers and retailers alike.

Commercial boost

Droppa is built to decrease returns, costs, and resale time and improve CX, CLV, and overall margins. Our people, logistics model, and analytics are so much more than admin. They have business brains.

Footprint reduction

We know consumers want it all. But we also know they are getting conscious about climate impact. We offer an option that makes sense, an aggregated return, instead of logistic nonsense and wasted mileage.

A one-stop-return

With the new multi-return standard, we aggregate multiple returns into one sign-in, one registration, one parcel, one shipping provider, and one fast refund. Easy as a drop for customers and retailers alike.

DON’T LET BAD RETURNS
POLLUTE GREAT SHOPPING

Why others
already use
Droppa

Because life gets easier. We offer an unmatched hassle-free customer experience with multi-returns and one-click exchanges. So while your customers get the red-carpet treatment, you retain revenue, save costs and cut CO2 emissions.

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The Droppa platform is API first

Whether you are just getting started and checking out our guides for inspiration or if you are deep into the development process the Droppa docs will make your work smooth and efficient.

Get acquinted

Hey shoppers!
Don’t let bad
returns pollute
your shopping

No more registering every return one by one on different websites. No more running around town with multiple parcels, to different drop-offs. With Droppa you register all your returns in one place and send them back in one parcel, with the courier of your choice.

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“Droppa has been a great partner to Stor & Liten in improving our return process!”

Josefine Lindström

Head of Customer Service at Stor & Liten

“Our return cases in CS dropped with 60%.”

Emelie Hjulström

Head of Costumer Service at Babyland.se

“We decreased the cost of returns handling with 50%.”

Theodor Berg

Head of Operations at Widforss 1729

“Droppa has been a great partner to Stor & Liten in improving our return process!”

Josefine Lindström

Head of Customer Service at Stor & Liten

“Our return cases in CS dropped with 60%.”

Emelie Hjulström

Head of Costumer Service at Babyland.se

“We decreased the cost of returns handling with 50%.”

Theodor Berg

Head of Operations at Widforss 1729

FAQ on how this
can actually work

Connect

How do I return with Droppa?

When shopping with a merchant connected to Droppa, you simply visit the merchant’s return information page on their website. Via our online registration tool you’ll find your order and choose which item(s) to return. After you’ve registered your return you can choose to visit one of our convenient DropSpots to drop your return, or choose to ship it via a courier of your choice with our provided waybill.

Which e-commerce companies use Droppa?

You’ll find the list of Droppa merchants here.

How is Droppa more sustainable than traditional returns?

Droppa is putting and end to shipping returns one by one. Instead of packing single items in cardboard boxes we commingle them in our Droppa containers before shipping. This means one Droppa container can hold up to 40 returns, with no cardboard or unnecessary air filling up space. We only use fossile free transportation partners in our entire logisitics chain. In addition to this, we put a lot of time and effort into making sure returns can be sold again, minimizing the need to discard clothing and items. Our mission is zero items in the incinerator or landfill!

Do I need a shipping label and box to use Droppa?

Nope, you can just bring your piece of clothing or item to our DropSpot, and we will provide you with our recyclable bags for packing and shipping.

News & Insights

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If you’re also into reducing footprint, costs and getting returns made easier

Get in touch

WE LIBERATE SHOPPING FROM BAD RETURNS

What you getwith Droppa

Commercial boost

Footprint reduction

A one-stop-return

Commercial boost

Footprint reduction

A one-stop-return

DON’T LET BAD RETURNSPOLLUTE GREAT SHOPPING

Why others already use Droppa

The Droppa platform is API first

Hey shoppers! Don’t let bad returns pollute your shopping

FAQ on how thiscan actually work

How do I return with Droppa?

Which e-commerce companies use Droppa?

How is Droppa more sustainable than traditional returns?

Do I need a shipping label and box to use Droppa?

News & Insights

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If you’re also into reducing footprint, costs and getting returns made easier

What you get
with Droppa

DON’T LET BAD RETURNS
POLLUTE GREAT SHOPPING

Why others
already use
Droppa

Hey shoppers!
Don’t let bad
returns pollute
your shopping

FAQ on how this
can actually work