LIBERATE YOUR SHOPPING FROM BAD RETURNS

Return management built for growth. Our return portal fuel brands by reducing returns, cut costs, and retain lost revenue.
Learn more

NEW!

AI-Powered Return insights

Looking for ways to reduce your returns? With the power of AI we'll analyze your return data and provide all the insights you need to about your returns and how to reduce them.

Request access and join our beta program today!

Request access

RETURNS ON AUTOPILOT

Forget about manual processing of each return. Cut costs by putting them on autopilot through your own return portal.

Enjoy automatic registration and reimbursement while letting go of paper forms and support tickets.
Digital Return Registration phone screens
Exchanged phone screens

INSTANT
Exchanges

Don’t lose out on profit from the sales you've made. Convert inbound returns to exchanges.

Let your return portal facilitate instant exchanges to see your return rate improve and retain otherwise lost sales.

What you get
with Droppa

Droppa return platform gives your e-commerce the data and tools needed to take control over your returns. Get insights to reduce returns and automate your return management.

Reduce returns

Droppa is built to reduce your return rates. Get on top of your data and take action to prevent returns before they exist. All while letting the return portal transform incoming returns into exchanges and store credits.

Cut costs

Managing returns is not only time-consuming, it's also time spent on sunk cost and totally unnecessary. Let Droppas platform automate your entire process and cut your management cost.

Boost sales

Every interaction with your customer is an opportunity for growth, and so are returns. With Droppa you can lean back while letting our platform transform returns to revenue.

Reduce returns

Droppa is built to reduce your return rates. Get on top of your data and take action to prevent returns before they exist. All while letting the return portal transform incoming returns into exchanges and store credits.

Cut costs

Managing returns is not only time-consuming, it's also time spent on sunk cost and totally unnecessary. Let Droppas platform automate your entire process and cut your management cost.

Boost sales

Every interaction with your customer is an opportunity for growth, and so are returns. With Droppa you can lean back while letting our platform transform returns to revenue.

What you get
with Droppa

Droppa return platform gives your e-commerce the data and tools needed to take control over your returns. Get insights to reduce returns and automate your return management.

Babyland reduced cost of return management by 65%

Babyland used to spend endless hours managing returns. After implementing Droppa they experienced 2x faster refunds to customers and cut management costs by 65%.
Read more

How Adoore boosted turnover by 8% through returns

ADOORE needed a data-first return solution to battle high return rates. With help from Droppa they have boosted annual turnover through data insights and transforming returns to exchanges.
Read more

Don’t let bad
returns pollute
your shop

No handwritten paper forms in your parcels.
No printed return labels in every shipment.
No support tickets regarding returns.
No manual entry in the warehouse.
No manual refunds.

You get it. Don't let bad returns pollute your shop.
Learn more

Why Droppa?

Because life gets easier. You don't want to manage returns - you want to reduce them. And when they occur, you want to automate them.

We offer an unmatched experience in return automation and best in class return data. So while your customers get the red-carpet treatment, you retain revenue, save costs and grow your business.
Book a demo

WHY DROPPA?

Because life gets easier. You don't want to manage returns - you want to reduce them. And when they occur, you want to automate them.

We offer an unmatched experience in return automation and best in class return data. So while your customers get the red-carpet treatment, you retain revenue, save costs and grow your business.
Get acquinted

The Droppa platform is API first

Looking for yet another tool to work in, or a way of automating returns? Droppa's API solution helps you reduce management cost by letting our technology process returns for you.

Whether you are just getting started or if you are deep into the development process the Droppa docs will make your work smooth and efficient.
Get acquinted
“Our return cases in CS dropped with 60%.”
Emelie Hjulström
Head of Customer Service at Babyland.se
“Droppa has been a great partner to Stor & Liten in improving our return process!”
Josefine Lindström
Head of Customer Service at Stor & Liten
“We decreased the cost of returns handling with 50%.”
Theodor Berg
Head of Operations at Widforss 1729
“Our return cases in CS dropped with 60%.”
Emelie Hjulström
Head of Customer Service at Babyland.se
“Droppa has been a great partner to Stor & Liten in improving our return process!”
Josefine Lindström
Head of Customer Service at Stor & Liten
“We decreased the cost of returns handling with 50%.”
Theodor Berg
Head of Operations at Widforss 1729

FAQ on how this
can actually work

Connect

How do I return with Droppa?

When shopping with a merchant connected to Droppa, you simply visit the merchant’s return information page on their website. Via our online registration tool you’ll find your order and choose which item(s) to return. After you’ve registered your return you can choose to visit one of our convenient DropSpots to drop your return, or choose to ship it via a courier of your choice with our provided waybill.

Which e-commerce companies use Droppa?

You’ll find the list of Droppa merchants here.

How is Droppa more sustainable than traditional returns?

Droppa is putting and end to shipping returns one by one. Instead of packing single items in cardboard boxes we commingle them in our Droppa containers before shipping. This means one Droppa container can hold up to 40 returns, with no cardboard or unnecessary air filling up space. We only use fossile free transportation partners in our entire logisitics chain. In addition to this, we put a lot of time and effort into making sure returns can be sold again, minimizing the need to discard clothing and items. Our mission is zero items in the incinerator or landfill!

Do I need a shipping label and box to use Droppa?

Nope, you can just bring your piece of clothing or item to our DropSpot, and we will provide you with our recyclable bags for packing and shipping.

News & Insights

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Blog

The Perfect fit: Reducing returns through accurate sizing

Accurate sizing is key when running a DTC fashion brand, significantly reducing returns by helping customers choose the right fit from the start. Clear size guides and advanced fitting technologies not only enhance customer satisfaction but also boost profitability by minimizing returns.
Blog

Picture perfect: How to use product images & videos to reduce returns

Visuals are not just part of the product presentation that boosts sales; they are a crucial element of the customer's decision-making process. High-quality images and videos can dramatically reduce return rates by providing a clearer and more accurate representation of products.
Blog

E-Book - Reducing returns

This e-book "Reducing returns - A Guide for growing fashion brands" is written together with industry experts from Panagora, ADOORE, and Equestrian Stockholm among others. It provides insights and actionable tips on how to reduce returns for the sustainability of your business and our planet.
Blog

The Perfect fit: Reducing returns through accurate sizing

Accurate sizing is key when running a DTC fashion brand, significantly reducing returns by helping customers choose the right fit from the start. Clear size guides and advanced fitting technologies not only enhance customer satisfaction but also boost profitability by minimizing returns.
Blog

Picture perfect: How to use product images & videos to reduce returns

Visuals are not just part of the product presentation that boosts sales; they are a crucial element of the customer's decision-making process. High-quality images and videos can dramatically reduce return rates by providing a clearer and more accurate representation of products.
Blog

E-Book - Reducing returns

This e-book "Reducing returns - A Guide for growing fashion brands" is written together with industry experts from Panagora, ADOORE, and Equestrian Stockholm among others. It provides insights and actionable tips on how to reduce returns for the sustainability of your business and our planet.

If you’re also into reducing RETURNS, CUT costs and BOOST SALES

Get in touch
hello@droppa.com
Sveavägen 168, 113 46 Stockholm
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